The support at My Florida Regional MLS is second-to-none. Whether you need technical assistance or have a simple question about one of our Productivity or Marketing Products, we are here to help. Our skilled Help Desk Technicians are available seven days a week. Simply call, email or chat online. We also offer Remote Support.

Help Desk Hours:
Monday–Friday: 7:30 AM–8:00 PM
Saturday–Sunday: 8:00 AM–6:00 PM

Toll Free: (800) 686-7451
Local: (407) 218-8607

Select "Option 1" in the phone menu to be connected to the Help Desk.

Remote Support

For some challenges, a Help Desk Professional may request to access your computer using the secure GoToAssist Remote Support tool. If your Help Desk Professional has asked you to allow access to your computer, follow the instructions below.

Step 1: Once you are on the phone with a member of our support team, you will be directed back to this page after your support representative provides you with a unique connection code. You will then enter the code in the field below and click the Click Here button to initiate the screen-sharing session.

Step 2: You are prompted to download a small virus-free plug-in.

Step 3: With your permission, your support representative can view your screen and share control of your mouse and keyboard.

Step 4: You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.

Your representative is online and standing by.
Your Name:

Please fill out the field above, type the code you received from your representative and click the yellow button to proceed.

MLXchange Frequently Asked Questions

Supported Applications

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