Logging into MLXchange is changing on October 7
Tuesday 23 September 2008
Are you ready to set aside the LoginKeys™?
In 2005, MFRMLS members began using LoginKeys™ as the important first step in our MFR-Secure program. Our initiative is to protect the valuable information contained in our MLS. Additional software based authentication techniques have been successfully deployed and proven in other markets, without having to use LoginKeys™. The new techniques represent a balance between security, usability, and cost-effectiveness that is best for MFRMLS.
Starting October 7, when you login to MLXchange, you will see a new Sign In screen that asks for your User ID and password. Depending on what type of user you are, you may have different instructions for logging into MLXchange:
Agent and Broker Accounts
Brokers and Agents will use their User ID and Password. It will be the same number and password you use to log in to the MFRMLS Online Payment center.
Office Staff X Accounts
Office level staff that utilize the “X Account” ID’s will be discontinued. All unlicensed assistants must have their own unique 9 digit ID number. Please contact your Local Service Center to obtain an assistant access form.
Multi-Agent Assistant (MAA) Accounts
MAA’s will use their NRDS ID and Password. Assistants that login with a MAA ID will need to follow the procedure for obtaining an assistant ID.
Since the MAA access will change to the NRDS ID and Assistants will need to obtain their own unique login, you will need to utilize the Shared Identity function in MLXchange in order to have access to another member’s MLXchange account. Identity sharing allows you to invite other members of your office, such as an assistant or a team member to log in and work in MLXchange on your behalf (up to a maximum of 20 users).
The invited user will "assume your identity", and therefore have the same user class privileges as you. For example, if you are an office manager with office level privileges, the invited user will also share your office level privileges.
If any modifications are made to listing records, MLXchange will record the User ID of the person who actually made the change (the invited user). View the complete documentation including how to setup and use Identity Sharing»
What If I Forgot My Password?
Password Retrieval:
Prior to changing to the new login system on October 7, we will be activating a Password Retrieval system on MLXchange. Once the Password Retrieval feature is enabled in MLXchange the member will automatically be prompted through a setup wizard to create their secret questions and answers. Once this has been done, if you forget your password you will be able to click on the (Forgot your Password) link under the Password field on the login screen. You will be required to answer your secret question, and your password will be emailed to your primary email address. To verify or change your primary email address, log into MLXchange and in the upper right corner, click on Settings, click on Personalize, then, click on Contact information.
How will I Login to MLX Wireless?
The password change will also apply to logging in to MLX Wireless, as well. Members will not be required to re-register in order to continue using the wireless service. Members can simply login to MLX Wireless with their password.
How Do I Obtain an Assistant ID?
All unlicensed assistants must complete an Assistant Access Form and have it signed by the Broker/Agent who employs them. We will check the assistant’s name and address with the DPBR to ensure they are not actively licensed (in which case they should have their own subscription). We will then assign the assistant a 9-digit user ID number. Once we have granted access, the assistant must attend the “Introduction to MLXchange” training class within 90 days. We have waived the $50.00 Access Set-up fee through October 15, 2008. Starting October 16, 2008, the fee will be due before access is granted. To ensure all existing and new assistants have access when we change the login process on October 7, please make sure all applications are submitted to your Local Service center by October 3.
What Do I Do With My Old LoginKey™?
After the transition on October 7, members who wish to dispose of the LoginKey™ should do so in accordance with all local codes and regulations for products containing lithium batteries.
Members who would like to return their LoginKey™ to RSA Security to be recycled can send them to:
RSA Security Inc.
174 Middlesex Turnpike
Bedford, MA 01730
(Attention: Expired Token Disposal)
Or
Members can also drop their LoginKey™ off at their Local Association.